Privacy Policy
How Jernie uses information and how learner records are handled.
Published policyASSESSIQ BY JERNIE
Legal & Compliance
Policies, account rules and support routes. Version 2026-10-20.
Daniel Roberts trading as Jernie68 Tyn Y Twr, Baglan, SA12 8YDjernieiq@hotmail.comTerms and Conditions
Account use, professional subscriptions, service responsibilities and liability.
Published policyCookie Policy
Cookies, browser storage and choices across Jernie and AssessIQ.
Published policyAcceptable Use Policy
Rules for evidence, accounts, copyright and safe platform use.
Published policyAI Usage and Assessment Policy
Human decisions, evidence limitations, authenticity flags and review routes.
Published policyData Retention and Deletion Policy
Trial deadlines, paid workspaces, exports, backups and authorised requests.
Published policySubscription, Cancellation and Refund Policy
Payment commitments, renewal, trial expiry and billing remedies.
Published policyComplaints and Appeals Procedure
Support complaints, privacy complaints and assessment appeals.
Published policySecurity and Incident Reporting
How to report a concern and what the service’s security responsibilities cover.
Published policyData Processing Agreement
Article 28 clauses and the service schedules to complete with each customer.
Template for customer agreementFor centre-specific privacy, retention and assessment appeals, contact your assessor or training centre.